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The Software Sourcing Process

The software sourcing journey can be an arduous quest, navigating vendor websites, enduring relentless sales pitches, and drowning in an avalanche of information requests. 

All this leads to the pivotal and anxiety-ridden moment of the demo—a high-stakes test for the software you’ve tenaciously pursued. Yet, as you sit through yet another f** demo, the sinking feeling of heart-wrenching disappointment washes over you.

Once exalted as the perfect fit for your organization, the software stumbles awkwardly through vital functions or, even more dishearteningly, strays far off course from your essential requirements. 

Sadly, you’re not alone in this ordeal. Countless IT Leaders, PMOs Digital Transformation Managers, CIOs, and consultants across various industries and company sizes, share the same woeful tale of adhering to a painful and dated process when sourcing software.

Traditional Software Sourcing Methods


In the world of traditional software sourcing, some organizations may choose to hire consultants or rely heavily on analyst sites like Gartner in the hopes of expediting the process. While these approaches have their merits, they often come with their own set of challenges.

Consultants

Bringing in consultants can provide expertise and save time, but it can also be akin to paying someone else to do the work for you.
While consultants may have valuable insights, they might not fully grasp the intricate nuances of your organization’s unique needs. It’s essential to strike a balance between leveraging external expertise and maintaining an internal understanding of your requirements to ensure a software solution aligns perfectly with your business.

Analyst Sites

On the other hand, relying solely on analyst sites like Gartner or Forrester to make software sourcing decisions can lead to skipping essential steps in the process. While these sites offer valuable market insights and vendor comparisons, they don’t replace the critical internal discovery, requirements gathering, and stakeholder engagement phases. Focusing solely on analyst rankings, magic and hype can result in choosing a solution that might be a market leader but isn’t the right fit for your specific business needs.

The consequences of this traditional approach are all too familiar: poor user adoption, unmet expectations, and crucial stakeholder requirements falling through the cracks. 

At Olive, we empathize with these struggles, so we champion an alternative approach. 

Our philosophy is elegantly straightforward: prioritize collaboration, iteration, and a business-centric approach, while harnessing the power of technology and AI to optimize the process.

Our alternative approach recognizes the importance of these traditional methods while advocating for a more balanced and comprehensive strategy. We emphasize collaboration, iteration, and a business-centric mindset, harnessing the power of technology and AI to enhance, not replace, human decision-making. 

By merging external insights with a deep understanding of your unique requirements and the capabilities of innovative software solutions, we strive to optimize the software sourcing process and ensure that the chosen solution truly aligns with your organization’s goals and aspirations.

Below, we outline Olive’s recommended software sourcing process to guide you in finding the perfect solution:

How to Source Software

1. Discovery – Determine a business case for the solution required

Establish a robust business case to ensure that the software investment aligns with your overarching business goals, not just departmental needs. Assess the potential benefits to validate the necessity of the solution, and explore alternative approaches if applicable.

2. Requirements Gathering – Understand the needs of the business

Collaboratively identify your business needs by involving key decision-makers. Consider factors like future business goals, growth areas, budget, and success criteria to understand your requirements comprehensively.

3. Collaborate to define and rank your requirements list

Work as a team to prioritize and define your must-have requirements, including functional, security, and integration needs. Also, consider nice-to-have requirements like user experience, branding, and mobile capabilities.

4. Determine the ROI on the right solution

Evaluate the return on investment by considering the software’s price versus its value, including potential long-term cost savings and benefits.

5. Understand the TCO of the Right Solution

Delve into the Total Cost of Ownership (TCO) to gain a comprehensive view of all costs associated with the software over its lifecycle, including maintenance, support, training, and scalability costs.

6. Vendor Comparison


Research and list potential vendors that meet your requirements. Avoid relying solely on online reviews, which may be biased. Instead, focus on assessing how well each vendor aligns with your unique business needs, rather than industry trends.

Navigating the software sourcing journey can be a daunting task, but by following these steps, you can increase your chances of finding the ideal software solution that not only meets your current needs but also positions your organization for long-term success. Olive is here to guide you through this process, providing AI-powered insights to effectively make data-driven decisions and achieve your business objectives!

Sourcing Software as a Team

Gone are the days when bespoke systems were the norm; today, off-the-shelf enterprise software solutions abound, automating and innovating standard work practices. The challenge now lies in finding the precise solution or combination of solutions that cater to your business’s unique needs—a task akin to locating a needle in a haystack.

Organizations often opt to cut corners, skipping or shortening key steps in the process to avoid the nightmare of software sourcing. However, the traditional process of meticulously identifying needs and evaluating solution options exists for a reason. Skipping this due diligence and jumping straight into the solutions can spell disaster.

AI-Powered Software Sourcing

Our AI-driven approach to software sourcing revolutionizes traditional methods, offering a fresh and more efficient experience. Unlike conventional approaches, relying on inflexible frameworks and manual assessments that burn out stakeholders, Olive employs artificial intelligence to streamline every tedious facet of the software sourcing journey, while fostering collaboration to understand what the organization needs and deliver recommendations truly. Think of Olive as your AI-powered Software Sourcing Sidekick!

By analyzing vast datasets and user feedback, Olive’s AI algorithms pinpoint the most innovative and tailored solutions, perfectly aligned with an organization’s unique business needs.

This dynamic approach ensures that the software sourcing process is not only efficient but also accurate and future-proof. It empowers enterprises to make informed decisions that foster innovation and drive their businesses forward. With Olive’s AI-driven approach, organizations can confidently navigate the ever-evolving technology landscape and maintain a competitive edge in the ever-changing digital realm.

  • Chris Heard

    Chris Heard, CEO and co-founder of Olive Technologies, began his journey with "Bars in Action" in England before transitioning to tech sales. He played a key role at Mobify, driving growth as head of business development and senior account executive. He then led sales teams across the US tech industry. In 2018, Chris co-founded Olive Technologies, with a mission to revolutionize enterprise IT decision-making by eliminating bias, enhancing transparency, and improving efficiency.

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