Source your Organization's Best-fit Vendor with Olive


The Role of the Business Analyst (BA) in Software Sourcing


Software sourcing is no organization’s favorite task. At the end of every RFP cycle and implementation, you might be wondering …

  • How can we make our software sourcing process more efficient?
  • How can we make decisions faster?
  • How can we make sure we choose the right software?

In the realm of software sourcing, business analysts (BAs) emerge as indispensable leaders, uniquely equipped to navigate the complex journey of selecting the right software.

Business analysts are like your organization’s Swiss Army knives—they have various skills that ultimately help you get s*** done.

As company decision-makers continue to search for streamlined RFP processes, they can turn to the qualified resources they already have on staff.

BAs offer a strategic and organized approach, positioning themselves at the forefront of initiatives and activities to elevate and optimize software sourcing. With the right tools, your BAs can unlock excellence in software sourcing operations and enhance overall IT decision-making within your enterprise.

The Strategic Role of Business Analysts in Software Sourcing

Changing technology, like artificial intelligence, is massively impacting the economy and disrupting entire industries. The speed of transformation is accelerating; once stable business models have suddenly become unviable.

As the linchpin between business needs and technological solutions, BAs play a pivotal role in helping the organization become more forward-thinking and efficient. Their ability to maintain focus, prioritize projects, and align digital strategies ensures that software sourcing efforts are in sync with organizational goals.

This shift brings new opportunities for BAs, whose responsibilities now include integrating and improving new technologies. They are prime candidates for carrying out digital transformation initiatives.


Is Requirements Gathering Burning Out Your Team? Learn how to manage the requirements-gathering process with ease.

Grab the Guide → 



5 Reasons Business Analysts Are Your Best Resource for Software Sourcing Efficiency

With strategic thinking in their DNA and a penchant for digital transformation, it makes sense why BAs are the perfect internal resource for leading the software sourcing process.


1. BAs can bridge the IT-business gap.

BAs are especially skilled at bringing order to chaos to facilitate seamless collaboration between IT and business stakeholders—a job that can feel like it needs a high-stakes interpreter.

BAs facilitate effective communication by translating technical jargon into understandable language for non-technical stakeholders. They thereby bridge the gap between different departments and align everyone toward a common goal.

This ability to understand and communicate the needs of both IT and business teams is invaluable in ensuring that software sourcing projects meet the requirements of all stakeholders and provide optimal outcomes.

‘’Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.”


2. BAs own the digital transformation roadmap.

BAs drive digital transformation by crafting strategic roadmaps aligning software sourcing with broader business goals.

These roadmaps provide a clear path to success, keeping teams focused and on track. BAs adapt the roadmap to evolving needs, ensuring alignment with long-term objectives.


3. BAs are committed to driving business value.

BAs are always asking, “How can we create more value?”

During software sourcing, BAs act as trusted advisors, leveraging their deep understanding of customer needs, market dynamics, and innovative technologies to identify business improvement and growth opportunities. BAs work closely with stakeholders to define key performance indicators (KPIs) and success metrics that align with the organization’s strategic objectives.

Additionally, BAs employ a range of tools and techniques, including cost-benefit analysis, risk assessment, and ROI calculations, to evaluate the potential impact of different sourcing strategies and prioritize initiatives that offer the greatest value to the business.

‘’BA professionals need to focus on delivering business value, while acting as trusted advisors for organizations that need to adapt quickly to their new reality.”

International Institute of Business Analysis (IIBA)

4. BAs facilitate stakeholder collaboration.

Stakeholder collaboration is paramount to the success of software sourcing projects, and BAs play a pivotal role in facilitating effective communication among stakeholders.

BAs identify key personnel from across departments, including executives, end-users, and subject matter experts, and engage them in the project planning and decision-making process. As they bridge the IT-business gap, BAs act as liaisons between different stakeholder groups, ensuring everyone’s perspectives and requirements are considered and addressed throughout the project lifecycle.


5. BAs are experts at managing timelines.

BAs take ownership of setting and managing timelines for software sourcing projects, holding team members accountable for deadlines and deliverables. They develop comprehensive project plans that outline key milestones, dependencies, and resource requirements, enabling teams to proactively track progress and identify potential bottlenecks.

BAs utilize project management frameworks such as Agile or Waterfall to tailor project timelines to the business’s unique needs, balancing speed and agility with thoroughness and quality assurance.

Additionally, BAs conduct periodic testing and validation with potential customers to ensure that the developed solution meets their needs and expectations, thereby minimizing the risk of delays and confirming that software sourcing projects are on time and within budget.

Empower Your BAs with the Right Tools for Maximum Efficiency

Undertaking complex software sourcing projects requires smart leadership. A business analyst can be the perfect guide to help you navigate the intricacies of these tasks.

With a great BA, your organization has what it needs to manage software sourcing internally. However, BAs also need the right tools to do their job with maximum efficiency.

With the cutting-edge capabilities of Olive’s platform, BAs can effectively collaborate with stakeholders, streamline processes, and mitigate risks associated with conventional tools like Excel.

Say goodbye to spreadsheets, RFI/RFQ templates, and never-ending meetings. With Olive, BAs can effortlessly gather, rank, and receive valuable feedback on requirements, unlocking 5x the efficiency of your business analysts.

Business analysts are the key to driving business growth. Give them the tools to unlock their capabilities.



Wondering if you can handle software sourcing internally? With Olive, you can.

Get Started →

Business Analyst, Business Transformation, Digital Transformation, Software Sourcing, Strategic Sourcing, The Software Selection Process
, , , , , , , , , , ,

Wondering if you can handle software sourcing internally? With Olive, you can.

Read Related Posts