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How to Choose the Best CMS in 2024

How to choose the best CMS in 2024

What is the Best CMS (Content Management System)?

The ‘best CMS’ is the one that aligns perfectly with your business needs. While high reviews on G2 or Gartner and market recognition are important, they may not always indicate the best fit for your unique requirements. Identifying the ideal CMS for your business is traditionally a detailed and time-consuming process. By conducting a thorough CMS evaluation, you can truly understand which system best suits your specific needs. If you want to learn more about this process, read on.

Content Management Challenges in 2024

The content management landscape is constantly evolving, with new tools and technologies emerging regularly. According to Gartner, the failure rates of CMS implementations can exceed 50%. A failed CMS implementation is a CIO’s worst nightmare, with significant risks involved. Famous CMS failures often stem from biases towards vendors and outdated sourcing processes. Refusal to innovate and accept the spreadsheet-driven status quo opens your organization up to risks. Whether you are buying a CMS for website management, e-commerce, or content marketing, finding the right solution can be daunting, especially when multiple stakeholders are involved. Here, we will explain how to find the best CMS for your business with ease.

Innovation in E-commerce: Trends Transforming the Digital Shopping Experience in 2024

What Is Content Management System (CMS) Software?

CMS software helps businesses manage digital content, including websites, blogs, and e-commerce platforms. Your company’s needs should dictate your selection. Many companies underestimate the necessary process of doing their due diligence in choosing the right CMS. Organizations often settle for a less-than-perfect option, working around the system’s shortcomings. When the perfect match is made, CMS should be a positive force for business transformation and give your organization a critical competitive edge.

CMS Trends for 2024

The Evolution of CMS

CMS solutions are evolving to include more advanced features like AI-driven content personalization, automation, and integrations with various business tools. Big vendors like WordPress and Drupal continue to innovate, but new players are entering the CMS space with specialized applications and microservices that integrate with existing platforms. Adopting cloud-based CMS helps companies stay ahead.

7 Steps to Choosing the Best CMS Vendor in 2024

1. Determine a Business Case for the CMS

Research and define your current business processes, pain points, and strengths. Think ahead and consider what processes in your organization will look like in the future. What is the reason new CMS software is needed? What are the problems it will solve? This work will help you outline requirements later and ensure you are solving the right problem with a CMS solution.

2. Identify and Collaborate with Key Stakeholders to Gather Requirements

Identify the key stakeholders who need to contribute to the CMS evaluation requirements. Finding a solution that works for the organization requires collaboration with these key players to ensure high user adoption later. Skipping this step may cause you to miss a key requirement or functionality that key departments need.

3. Collaborate with Key Stakeholders to Define and Rank Your CMS Requirements and Evaluation Criteria

Understanding your business needs is crucial in selecting the right CMS. Ensure that identifying these needs (in the form of requirements) is a collaborative process between critical decision-makers. Consider your current business processes and how new CMS software could improve them.

Key Considerations for CMS Requirements

  • What are your business goals for the next year?
  • What areas of the business are growing, and what areas are shrinking?
  • How could the right CMS benefit your company?
  • Do you have the right budget for your needs?
  • What does a successful implementation look like for your business?

Must-Have CMS Requirements

When you and your team are clear on what your business needs, define and rank your must-have CMS requirements list, including:

  • Cost
  • Functional requirements
  • Security
  • Integrations with current enterprise software infrastructure

Nice-to-Have CMS Requirements

When you have defined your must-haves, you can look at your nice-to-have requirements. This may include:

  • User experience
  • Mobile platform
  • Customization options

4. Ensure Software Integrates with Existing Infrastructure

Identify any existing infrastructure that must integrate with the CMS. Ensuring that your CMS integrates with existing software will improve the overall content management process by providing a comprehensive solution.

5. Explore the Available Options

With clearly defined CMS needs, features, and integrations, start by reviewing a broad list of vendors and then narrow it down to a shortlist of solutions. Here’s how you can approach this process effectively:

  • Conduct Market Research: Begin by conducting thorough market research to identify a wide range of CMS vendors. Look for vendors that offer solutions aligning with your defined requirements and have a track record of successful implementations.
  • Use Unbiased Sources: Leverage unbiased sources like Olive to gather information about different vendors. These platforms provide objective insights and reviews, helping you avoid biased recommendations that may arise from sponsored content or marketing materials.

6. Incorporate an RFP Process

An RFP process should be incorporated after you’ve narrowed down your options to a shortlist of potential CMS vendors. Here’s how you can proceed:

  • Create a Detailed RFP: Draft a comprehensive RFP that outlines your specific requirements, objectives, and selection criteria.
  • Distribute the RFP: Send the RFP to your shortlisted vendors, allowing them to provide detailed proposals.
  • Evaluate Proposals: Use a comparison matrix to evaluate vendor responses against your requirements. Focus on how well each proposal meets your needs, including functionality, user experience, scalability, and integration capabilities.

7. Select the Best Vendor

With the detailed proposals in hand, follow these steps to make your final selection:

  • Check Vendor Credibility: Assess the credibility and reputation of each vendor. Look for customer testimonials, case studies, and industry recognitions to ensure that the vendors you are considering have a proven track record of delivering quality solutions.
  • Request Demos and Trials: Reach out to vendors to request product demos and trial versions. This hands-on experience will give you a better understanding of the user interface, ease of use, and overall functionality of the solution.
  • Consult with Stakeholders: Involve key stakeholders in the evaluation process to gather diverse perspectives and ensure that the selected solution aligns with the needs of different departments within your organization.
  • Make the Final Decision: Based on your evaluation criteria and the results from your vendor comparison matrix, choose the vendor that best meets your requirements and objectives.

By following these steps and incorporating the RFP process, you can ensure a comprehensive and objective evaluation of available  options, ultimately selecting the best-fit solution for your organization.

Source the Best CMS for Your Business Needs in 2024

Sourcing the right CMS can help businesses achieve goals, improve your organization’s competitive position, and increase profitability. Avoid relying on biased opinions and incentivized reviews. With Olive, you can de-risk your decision and make the right choice for your organization. Don’t settle for a subpar solution that will cost you in the long run. With Olive, you can de-risk your decision and make the right choice for your organization. Olive’s AI-driven analysis and vendor recommendations make it easy to collaborate with department heads and compare vendors to your unique business needs.

Olive’s CMS RFP Template

Our pre-designed CMS RFP template includes sections for defining project objectives, describing requirements, outlining selection criteria, and specifying timelines. It streamlines the RFP writing process and ensures consistency across different RFPs.

CMS RFP Template

Launch Your Search for the Best CMS with Olive!

Olive is a comprehensive software evaluation platform designed to simplify and streamline the RFP process for various software solutions. By leveraging cutting-edge technology and intuitive design, Olive helps organizations make informed decisions, ensuring they select the best software that aligns with their needs. Olive offers tools and templates that enhance collaboration and efficiency from discovery to vendor selection.

In Olive, CMS vendor scores are automatically calculated. Compare vendors side by side based on specific requirements. Dynamic auto calculations ensure that scores continuously update as stakeholders evaluate vendor responses. The platform also offers the flexibility to assign different weights to various sections or departments when calculating vendor scores. This data-driven approach enables unbiased decision-making, free from any bias.

Ready to find the best CMS for your organization? Take the time to do it right, check out Olive’s CMS RFP template by signing up for a 14-day free trial. For more expert guidance, download Olive’s Guide to Buying Enterprise Software.

CMS, CMS RFP, Content Management System, Enterprise Software

Find your Organization's Best-fit CMS with Olive

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