Despite Market Conditions, HR Digital Transformation is Still Happening
HR Technology has evolved to be a catalyst in the global digital transformation of human resources. Experts predict that HR Digital Transformation will continue to grow despite the global economic downturn. As HR departments seek better ways to increase recruitment using automation, everyone’s future is secure when HR technology does its job well. In today’s disrupted world, the future is uncertain, and HR leaders face unprecedented challenges. Their imperatives keep increasing while their timelines keep shrinking. The key to staying on top of these trends? Let’s explore the top HR digital transformation trends to look out for in 2023.
Director of HR technology and HR Analytics at Kong Inc, using Olive on HR Digital Transformation
Olive’s Top Digital Transformation Trends for 2023
1. Organizational Design and Change Management
2. Future of Work
HR leaders are split over whether they have an explicit future of work strategy, with 42% saying it is a top priority and 43% saying they do not. The future of work is a hybrid and remote workforce—but it’s just one component of that shift.
Central to a future of work strategy is Workforce planning and anticipating future talent needs. This is a top priority for HR leaders. Gartner claims ;
Today’s workforce planning is disconnected from reality and current strategies are ineffective at combating the disruptive landscape. Think: shifting skills, scarce talent, high turnover and a shift in the employee-employer dynamic.
Instead of assuming we can predict future skills needs, access enough talent, fill future gaps by buying and building and dictate when and where employees work, let’s allow employees to contribute their own ideas about how to solve problems.
3. People Analytics to Data Literacy
In recent years, people analytics improved. HR teams could leverage recruitment, hiring, retention, motivation, and development data. In 2023, the need for people analytics will continue to grow. Businesses need a framework to understand the data and implement its findings into the organization.
4. Talent Acquisition and Retention for HR Digital Transformation
Talent acquisition has surpassed talent management in popularity, particularly in competitive markets such as Technology. Some popular talent management and acquisition technologies include:
- Applicant tracking system (ATS) used to post job openings, screen resumes, and generate interview requests for potential candidates. Other features may include automated resume ranking, pre-screening questions and response tracking, and multilingual capabilities.
- Candidate relationship management: allows recruiters to maintain a pool of passive candidates that can be considered on short notice.
- Employee referral software: allows HR to collect recommendations from current employees about potential and current candidates.
5. Digitized HR Processes
AI (artificial intelligence): According to Gartner, approximately 30 percent of organizations intend to use an AI tool as part of their HR technology complement, up from 17 percent last year. Hyper Automation: as AI becomes more advanced, the breadth of tasks that can be automated will increase. For example, AI chatbots can greatly enhance employee experience by providing workers with the information and data they need.
6. HR Management Software for Digital Transformation
From the hiring, employee onboarding, and scheduling to compliance and benefits, HR systems can run like clockwork with the right technology. Automation is making the HR workflows easier: reducing the possible bottlenecks in the workflows, increasing efficiency, and improving employee experience simultaneously. Popular HR management software programs include Monday.com, Quickbooks, Paycor, and Gusto.
7. HR Technologies (HR Tech)
HR tech is an umbrella term for all the technology leveraged by human resources teams to better the functions of an organization. In 2022 and beyond, we can see HR tech coming in useful in the following areas:
a. Payroll solutions: are becoming more diverse as cloud-based HR technology outsourcing vendors increasingly offer payroll services in their digital HR offerings, particularly for SMBs. Other digital transformation factors such as attendance software are also growing in prominence.
b. Travel and expense management: HR departments use expense and travel services to record related expenses, track vacation time, pay providers and reimburse the employee through a link to the payroll service. Some organizations also utilize expense report software to provide managers with an overview of the organization’s spending through automated analytics and reporting.
c. Employee engagement: employee engagement HR technology is being used increasingly via platforms and apps that use various approaches to keep workers enthusiastic about their jobs. These include mobile apps with social media-like posting and commenting capabilities, communications platforms that allow employers to disseminate information and workers to respond, and gamification techniques.
d. Performance management solutions: Traditional annual reviews are becoming somewhat archaic, as new automated functions can now monitor job performance. Performance management modules within HCM systems are growing in popularity and offer interactive features that enable employee feedback in continuous performance management.
e. Benefits admin: Thanks to digitization, benefits admin is becoming more sophisticated, meaning more than just health and disability insurance, vacation, and sick days. Corporate wellness is diversifying its offerings, combining online tech with human elements such as wellness coaches and physical activity programs. As a result, Many HR technology vendors sell specialized software systems that incentivize workers to engage in health programs.
f. Learning technology: Corporate training and education programs are migrating to interactive online platforms created by HR technology vendors. Learning Management (LMS) software can customize training programs and track employee learning and performance. An LMS may also allow students to use interactive features such as threaded discussions, video conferencing, and discussion forums.
8. Facilitating a Remote and Hybrid Workforce
Since remote and hybrid work shows no signs of becoming extinct, the need for compliance is more complicated -with distributed employees located in multiple areas or even countries. Recognizing this, HR technology tools such as Oyster are helping companies to adapt to remote/hybrid environments – creating locally compliant contracts, communicating employment terms, and keeping documentation centralized, safe and accessible.
9. Self-service HR Tools
HR leaders adopt employee self-service (ESS) and manager self-service (MSS) tools to improve service, reduce labor costs and shift the responsibility for handling routine transactions from HR to employees, managers, and job candidates. Self-service technologies that continue to trend upward include services like digital assistants and chatbots driven by AI.
HR Tech for Digital Transformation in 2023 and Beyond
These trends are driving the Digital Transformation of HR, but it’s important to remember that this transformation is more about people than technology. IT leaders and HR teams need to involve key stakeholders in the solution-sourcing process to ensure high user adoption. Finding solutions that drive innovation requires a collaborative process involving key stakeholders.
The bottom line is, the digital transformation of HR is here to stay. HR leaders are looking on with wonder as the world around them becomes more digital, and it’s about time. By collaborating with vendors and listening to employees to find solutions that work for all parties involved, your HR department will be ready to meet today’s digital transformation trends head-on and give your company a digital headstart.