Digital transformation is a term that is often misunderstood. It can be used to describe integrating new technologies, automating operations, going paperless, or the rollout of digital products and services. However, it’s much more than adding tech processes or bolting on a digital solution to an operational problem.Transformation is the key word. Simply put, it’s the act or process of transforming. For organizations, the process of digital transformation encompasses enterprise-wide culture shifts that ask companies to embrace innovation, rapid change, and experimentation. In addition, the digital change process integrates technology into every aspect of an organization and transforms everything from business practices to customer experiences.